PepsiMan

The British Gas Website sucks.

I registered, they sent me an email with a link to validate my email address.
I click the link, enter my password and it says “Congratulations! Your registration with britishgas.co.uk is complete. You can now manage your account, enter meter reads, view and pay bills online.”

but when I login it says “Your email address has not been validated.” and then sends me another email with a link to validate my email address.

I’m stuck in an infinite loop, so what do I do?
Use the contact form to tell them?

Well I filled it in, but when I press submit it says “A System Error has occured. Please try again.”
Another infinite loop!

I’ll say it again, the British Gas Website sucks.

Oh, and they can’t even spell “occurred”.

Update:
The contact form does actually work, it just always reports an error.
It sends me a copy of the email it sends, and that does not contain my comments.
They do seem to have got my comments though, as I’ve since had an emailed reply and a telephone call!

I can now log in!

This entry was posted on Wednesday, August 22nd, 2007 at 9:04 am and is filed under Life. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.